Reference

ajaib88 Privacy Policy Explained Clearly

The ajaib88 Privacy Policy shows how we collect, use and protect details linked to your account, wallet status and device access.

Account dataWallet recordsCookie choicesSecurity checks
ajaib88 ajaib88 Privacy Policy Explained Clearly
CONTACT ROUTES

Get Privacy Help From Your Account

A clear contact route matters when a privacy request is linked to a login or wallet record. We ask you to contact our support desk through the account help path and include the phone number attached to your account, the request type and any relevant receipt reference. For requests made from Bandung, Medan or another Indonesian location, we may ask for an account check before discussing personal details. Access remains where local law permits.

Team online

Account help

Use the account help path for a copy, correction or deletion request. We first match your request to the verified phone number before discussing account-linked records.

Wallet status

If a DANA, OVO, GoPay or QRIS record looks incorrect, send the transaction reference through support. We compare the receipt status with the account record before replying.

Security concern

Tell us promptly if your phone, login or verification details may have been exposed. We can review the access record and explain the next account-security step.

DATA PRACTICES

How We Handle Privacy Requests

We keep the Privacy Policy practical by connecting each data practice to an account action you can recognise.

Account collection

We collect the phone number and verification result needed for account access, then connect relevant support and transaction records to that account rather than treating them as open notes.

Device signals

When you sign in on a mobile browser, we may record device and session signals to spot unusual access. These signals help protect your account without replacing your account check.

Cookie controls

Cookies can remember a session and store your stated preferences. You can manage cookie settings in your browser, although turning them off may affect policy-page or login continuity.

Account security

Phone verification is used before account access, and unusual login or wallet patterns may trigger an additional check. We do not ask you to share a password through support.

Record retention

We retain account, payment-status and support records only for the period needed for the stated service, security or legal purpose. When that need ends, our process addresses deletion or restriction.

Change requests

To request a correction, copy or deletion, contact support from your account help path and describe the record concerned. We may verify your phone number before carrying out the request.

Privacy Policy Questions Answered

These Privacy Policy answers focus on the questions you may have before opening an account or contacting us about personal data. We explain the practical route for account access, wallet records, cookies, retention and corrections, with each request handled where local law permits.

It covers account details, phone verification, device and session signals, cookies, support messages, and wallet-status records linked to DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use your phone number to create and verify the account, match a privacy request to the correct account, and help investigate unusual login activity before discussing personal records.

Yes. Contact support through the account help path, describe the records you want, and provide the phone number attached to your account. We verify the request before responding where local law permits.

Send the account reference and receipt detail through support if a DANA, OVO, GoPay or QRIS status appears wrong. We compare the submitted record with our account history before correcting it.

Yes. Cookies can keep a browser session active and remember your stated preferences. You can adjust them in your browser, though some account or policy-page continuity may change afterward.

We retain account, security, wallet-status and support records for the period needed for the stated service, security or legal purpose. Our retention process addresses deletion or restriction when that need ends.

You can contact the account help path with a deletion request. We verify your identity and assess any service or legal reason for retention before confirming what can be removed where local law permits.